At Blissful Seafront, we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you use our website, communicate with us, or book a stay.
1. Information We Collect
We may collect and process the following personal data:
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Full name
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Email address
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Phone number
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Home address (for billing or legal requirements)
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Passport or ID details (if required by law)
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Booking and stay details
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Bank or payment information (for processing payments)
We collect this information when you:
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Submit an inquiry or contact form
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Confirm a booking
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Sign up for our newsletter or marketing emails
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Communicate with us during or after your stay
2. How We Use Your Information
We use your data to:
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Process and manage reservations
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Communicate about your booking
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Send marketing emails, newsletters, or updates, if you have opted in
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Comply with legal obligations (e.g., tax reporting)
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Improve our services and website
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Process security deposits and refunds
3. Email Marketing
If you subscribe to receive marketing communications from Blissful Seafront:
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We will use your email address to send newsletters, promotional offers, or updates related to our properties and services.
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You may unsubscribe at any time using the “unsubscribe” link included in every email.
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We only send marketing emails if you have provided your consent (e.g., by signing up via our website or opting in during booking).
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We may use a third-party email platform (e.g., Mailchimp, Brevo, or similar) to securely manage and deliver email communications.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:
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Contractual necessity – to manage your reservation and stay
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Legal obligation – to meet regulatory or tax requirements
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Legitimate interest – to improve service and operations
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Consent – for email marketing and newsletter communication
5. Data Sharing
We do not sell or rent your personal data.
We may share data only with:
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Government or tax authorities, when required by law
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Third-party email platforms (for newsletter distribution), under strict confidentiality
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Trusted service providers directly involved in your stay (e.g., housekeeping)
6. Data Security
We implement strong technical and organizational safeguards, including:
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Secure data storage
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Access limited to authorized personnel
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Use of encrypted email systems and secure hosting
7. Data Retention
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Booking and transaction data is retained for up to 5 years to comply with legal requirements.
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Marketing consent data is retained until you unsubscribe or request deletion.
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You can withdraw consent for marketing at any time.
8. Your Rights (EU/EEA Residents)
Under GDPR, you have the right to:
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Access your data
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Request correction or deletion
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Object to or restrict certain processing
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Request data portability
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Withdraw consent for marketing at any time
To exercise your rights, contact us at:
info@blissfulseafront.com
9. Cookies and Analytics
Our website may use cookies or tools like Google Analytics to understand usage and improve performance. No personally identifiable data is stored in cookies.
You can manage cookies in your browser settings at any time.